Service Agreement

SSDSunucum Internet and IT Services

Service Agreement [25/07/2019]
Legal contracts and terms about our company and services are listed below.

Subject and Duration of the Contract

The subject of this agreement is the provisions for protecting the rights of users and SSDSunucum from the service of SSDSunucum.

This contract begins when the user places an order and pays using any of the payment channels and ends at the end of the preferred service period (monthly / yearly, etc.).

Article 1 - Service Delivery

If the information provided is complete, the order is processed, although SSDSunucum guarantees instant setup for payments made with Credit Card and Money Order (in case of payment notification), but it can be up to 48 hours for a system failure or any problem. It is not possible for the user to claim any rights during this period.

For payments made by EFT, the delivery period commenced by SSDSunucum starts from the moment the fee is entered into our specified bank accounts (in case of payment notification).

           

For any error caused by the user (sending missing information, sending the fee, etc.), the processing time may be extended, so make sure that you enter your information correctly during the order and complete your payment completely. My SSDSunucum is not responsible for prolonged delivery times due to user error.

Article 2 - Hosted Content

All the services it provides SSDSunucum are organized according to the Constitution of the Republic of Turkey. Turkey's position in ssdsunucum server to host content contrary to the Republic of Turkey Law is strictly prohibited. In such cases, my SSDSunucum reserves the right to terminate your service without informing and refunding.

Turkey pornographic our positioning server / hosting erotic content are prohibited.             

It is forbidden to host harmful content used for hacking / hacking on our servers.

It is forbidden to display attitudes contrary to any copyright / registration rights in the content hosted on our servers.

If you think that such content is hosted on services purchased from SSDSunucum or you are the copyright owner, you can file a complaint by sending an e-mail to info@ssdsunucum.com.

The user is responsible for all content hosted using our Services and my SSDSunucum does not accept any legal responsibility in any case. In any legal process that may occur, the user is obliged to cover all material / moral damages of my SSDSunucum.

In the event that any content hosted by the user on my SSDSunucum servers damages my SSDSunucum and services, the user is obliged to cover all material / moral damage.

Article 3 - Backup and Data Loss

My SSDSunucum is not responsible for backing up any service it provides. The backup marketing messages and the backup service provided are provided for the convenience of the user only. My SSDSunucum does not guarantee backup. For this reason, my SSDSunucum cannot be held responsible for any loss of data.

Article 4 - Migration

My SSDSunucum does everything in its power to ensure successful and rapid migration in services that are guaranteed to move on the site. Nevertheless, my SSDSunucum does not provide any warranty as to the duration of the site move, as the duration of the site move is uncertain and can be difficult and difficult at times.

Although my SSDSunucum performs data migration carefully, my SSDSunucum cannot be held responsible for data losses and / or system errors that may occur during migration. In such cases, SSDSunucum has no legal and criminal liability.

Article 5 - Scope and Duration of Support

Self managed support system is valid for all services sold by SSDSunucum and it must be reported by ticket. In addition, my SSDSunucum reserves the right not to support any problem that is not caused by itself. SSDSunucum has no support obligations and is solely responsible for delivering the service in operation. Supporting other situations (opening an e-mail account, panel setup, creating a database, etc.) is completely at the discretion of SSDSunucum.

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24/7 support system does not mean that every call made by phone can be answered instantly or requests will be answered immediately. Our fast and professional support team responds to notifications as quickly as possible, but the 24/7 support concept mentioned here shows that the work is being done without being tied to the working hours and the support requests are answered in order according to the current density.

Article 6 - Scribble / Degradation Campaigns

In the event that it is determined by users who receive service to scribble SSDS server on the internet, negative criticism and / or such campaigns are initiated on any platform, the service received will be canceled without question and no refund will be made.

Article 7 - Slang Word and Insult

In case of any insult / swearing or humiliation to be made by the users to my SSDSunucum, the service received will be canceled without question and without question, no refund will be made.

Article 8 - Uptime Guarantee

If the 99% uptime guarantee provided by my SSDSunucum is not fulfilled, my SSDSunucum must provide the relevant service free of charge for 1 month. The uptime reports reported by third party monitoring software are not valid for my SSDSunucum. My SSDSunucum maintains and reviews uptime reports. In cases where you think the Uptime warranty is not fulfilled, you can request your free service right by sending an e-mail to info@ssdsunucum.com. In VDS and leased server services, only the network is guaranteed, it is not the responsibility of SSDSserver that the VDS or leased server is running and / or accessible. In such cases, my SSDSunucum will not be aware of the problem unless the user reports it. In cases where the uptime warranty cannot be fulfilled, the discount to be provided in VDS / Dedicated Server services does not include 3rd party software / license fees.

Article 9 - Reseller Hosting Responsibility

Users who receive Reseller Hosting services are responsible for supporting their customers. SSDSunucum will not support the customers of Reseller Hosting users in any way.

Our Reseller Hosting users are responsible for the content that they and their customers host. SSDSunucum Reseller Hosting is not responsible for illegal behavior by users.

Article 10 - Price and Package Change

No additional fees will be charged for the purchased service, during the period of service, unless an additional feature is purchased or used outside of the permitted limits. My SSDSunucum reserves the right to change prices and / or renew new services at the end of the service period.

My SSDSunucum reserves the right to make technical changes to all the services it provides. I can edit the packages as desired, my SSDSunucum cannot be held responsible for this.

Article 11 - Cover Loss

Users who receive service from SSDSunucumr accept that they will not damage SSDSunucum in any way, do not cause any material / moral damage and undertake to cover any material / moral damage.

Article 12 (a) - Legal Requirements

Users who receive service from SSDSunucum agree to not give any legal obligations to SSDSunucum. It also undertakes that it will cover all court and lawyer expenses within the requested timeframe in a possible situation.

Article 12 (b) - Obligation to Provide Legal Information

My SSDSunucum must, when necessary, provide legal authorities with any information requested (if it is declared in writing by the prosecutor's office or competent authority). This information may also be user-specific information when necessary.

Article 13 - Disclaimer

My SSSSunucum cannot be held responsible for any damages that the users host. My SSDSunucum does not provide any warranty to the user. These include data loss, delays, interruptions, and incorrect information delivery caused by my SSDSunucum and any SSDSunucum.

If data / information is obtained by third parties in a hacking incident, my SSDSunucum will not be responsible.

Article 14 - Unlimited Hosting and Reseller

Unlimited web hosting services cover only the hosting of the files of the websites and only the traffic of the website. Unlimited web hosting space cannot be used for data storage and / or backup space.

Each hosting (every hosting account they open for reseller hosting users) has a 200,000 inode (file hosting) limit. This limit can be increased for each hosting at an extra fee.

Article 15 - Server Software

SSDSunucum shared hosting servers are optimized by professional optimization companies and all features are stable. At the request of any user, no additional software is installed on the server / the settings of the installed software are not changed.

Article 16 - Being Informed

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The customer is responsible for following the latest breaking news announced by SSDSunucum. My SSDSunucum is not the customer, but the customer must follow my SSDSunucum

Article 17 - Service Cancellation

My SSDSunucum reserves the right to terminate any service without notice or without notice or by giving partial refund, without giving any reason.

Payment can be made delayed for 3 days after the payment date. However, if the payment is not made after these 3 days, the service is permanently deleted. My SSDSunucum is not responsible for backing up and keeping the service on.

Article 18 - Unauthorized Actions

For Web Hosting / Reseller Hosting

  • Over 25% use of resources for more than 90 seconds is prohibited. There are many activities that can cause problems, including CGI software, FTP, PHP, HTTP etc. Is included.
  • It is forbidden to use more than 5% daily for web hosting accounts and 12% daily for reseller hosting accounts.
  • 10 MB or more files hosted on the FTP area are automatically deleted by the system. The maximum allowable limit for a single file is 10 MB.
  • It is forbidden to run any water-based program on our servers. It includes server based programs such as IRCD.
  • It is forbidden to run spider or indexer programs like Google Cash / AdSpy.
  • It is forbidden to run any software that communicates with IRC (Internet Relay Chat) networks.
  • It is forbidden to run any proxy application.
  • It is forbidden to run any bit torrent application. You can link legal torrents outside our servers, but you cannot host them on our servers.
  • No file sharing / peer-to-peer application can be run.
  • Counter-Strike, Half-Life etc. Game servers applications like this are prohibited.
  • It is forbidden to run cronjob applications in less than 15 minutes.
  • It is forbidden to run file sharing software (RapidShare etc.)
  • It is forbidden to run audio stream / video broadcast applications.
  • Users of one or / or more of the unauthorized actions above may have their accounts suspended / permanently deleted by my SSDS server without providing any proof.

For VDS / Dedicated Server

  • In VDS services, it is not possible to use enough resources to damage other VDSs in any way. Intense disk activities and so on. can lead.
  • No file sharing / peer-to-peer application can be run.
  • Long-term intensive line consumption is not possible.
  • My SSDSunucum servers can never be used for DDoS and Botnet attacks.
  • Users of one or / or more of the unauthorized actions above may have their accounts suspended / permanently deleted by my SSDS server without providing any proof.

Article 19 - SPAM

My SSDSunucum never tolerates spam, bulk email, and spam. If this issue is not followed, the services / services received will be terminated with / without notice. All services that cause our IP block to be included in e-mail black lists (black list) will be terminated without notice.

Article 20 - Return Conditions

Our company's return policy is listed item by item on the return conditions page and the path to be followed is specified on the relevant page.

Article 21 - Privacy Policy

Our company's privacy and security policy is listed item by item on the related page .

Article 22 - Right to Change

If my SSDSunucum seems it necessary, I can add, remove or amend new items and / or subtitles without notifying the service contract. The customer declares and undertakes that he has accepted these changes in advance.

Rize Courts and Enforcement Offices are authorized to resolve any disputes that may arise during the implementation of this contract.

Any user who starts to receive service from SSDSserucum on this page is deemed to have accepted.